Accessibility Statement
Matcha.com strives to ensure that our website is accessible to people with disabilities. We have invested a significant amount of resources to make our website easy to use for people with disabilities, with the strong belief that every person has the right to live with independence.
Accessibility
Matcha.com makes available the UserWay Website Accessibility Widget that is powered by a dedicated accessibility server. The software allows Matcha.com to improve its compliance with the Web Content Accessibility Guidelines (WCAG 2.1).
Enabling the Accessibility Menu
The accessibility menu can be enabled by clicking the accessibility menu icon that appears in the footer of the page. After triggering the accessibility menu, please wait a moment for the accessibility menu to load in its entirety. If there is any problem using this tool, please call our number 612.562.8242. If we don't pick up, leave a voicemail and specify that you're asking for accessibility assistance, and a number to call you back at. We'll be in touch as fast as possible to assist your accessibility needs
Limitations
Matcha.com continues our efforts to constantly improve the accessibility of our website in the belief that it is our collective obligation to allow seamless, accessible and unhindered use also for those of us with disabilities. Despite our efforts to make all pages and content fully accessible, some content may not have yet been fully adapted to the strictest accessibility standards. This may be a result of not having found or identified the most appropriate technological solution.
Your Feedback is Important
Please be aware that our efforts to provide an accessible website (in accordance with WCAG 2.1 level AA) are ongoing. We have made every attempt to be reasonably accessible. If you encounter an accessibility issue or have a question, please contact our customer experience team by emailing support@Matcha.com. Please be sure to provide a description of the issue and include the relevant web pages or features. We will make all reasonable efforts to respond to the issue in a timely manner. We also are happy to provide step-by-step telephone support to those in direct need of this type of assistance; please contact the website number on the bottom of this site and leave a message – a team member will make every effort to contact you.
